Frequently Asked Questions

Click the "Place Order" button and complete our guided form with your event details, flavors, and design ideas. We review every request personally and respond with a quote and timeline.

At this time we offer pick-up only so we can ensure every cake leaves our kitchen in perfect condition.

You can collect your cake from our Rotterdam location, and for select dates we also offer pick-up in Vlaardingen. The exact address is shared once your order is confirmed.

We recommend placing your order at least two weeks in advance. Our weekly spots are limited so the more notice you can give, the better we can accommodate your preferred date.

We bake a variety of sizes—from classic rounds and sheet cakes to multi-tier celebration cakes. The order form lists every size along with serving estimates so you can pick what fits your guest list.

Pricing depends on the size, number of servings, flavors, and the level of decoration requested. Simpler cakes start around €25, while custom sculpted details are quoted individually.

Absolutely! Wedding cakes are some of our favorite projects. Share your inspiration photos or theme in the form and we'll design something just for your day.

Once we finalise your order we send a secure payment link via Instagram or email. Payments are handled online for your convenience.

If you haven't heard from us after 1–3 working days, please send a quick message on Instagram or reply to your order confirmation email. We want to make sure every enquiry is looked after promptly.

You can cancel up to five days before the scheduled pick-up date for a partial refund. Because we order ingredients and block out time, advance payments are non-refundable.